Privacy Policy

Last updated: August 21, 2025

CHS Fitness (“we,” “us,” “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit chsfitnes.com, book appointments, purchase services, or otherwise interact with us online or in person.

If you have questions or want to exercise your privacy rights, contact us at hello@chsfitnes.com.

1) Who we are

Business name: CHS Fitness

Location: Palmetto, Florida, USA

Website: chsfitnes.com

Contact: hello@chsfitnes.com

2) What we collect

We collect information in three ways: (A) you provide it, (B) it’s collected automatically, and (C) we receive it from third parties.

A. Information you provide

• Contact details: name, email, phone.
• Booking details: preferred times, service selection, messages you send us.
• Health & training info (optional and limited): injuries, movement limitations, relevant medical considerations that help us design a safe program. We do not require diagnostic details or medical records.
• Payment details: handled by our payment processor; we do not store full card numbers on our servers.
• Marketing preferences: newsletter opt-ins, event sign-ups.

B. Information collected automatically

• Device and usage data: IP address, browser type, pages viewed, time on site.
• Cookies & similar tech: used for core site functionality, analytics, and (if enabled) marketing performance. See Cookies below.

C. Information from third parties

• Payment processors (e.g., GoDaddy Payments/Stripe/PayPal) confirm payment status.
• Scheduling/website platforms (e.g., GoDaddy Websites + Marketing/Appointments) provide booking details you submit.
• Analytics tools (e.g., Google Analytics 4) provide aggregated usage stats.
• Social platforms (e.g., Instagram) if you interact with us there.

3) How we use your information

We use your information to:

• Provide and manage coaching, scheduling, and customer support
• Process payments and send purchase/booking confirmations
• Send service messages (reminders, schedule updates, policy notices)
• With your consent, send newsletters and promotions (you can opt out anytime)
• Improve our website and services through analytics and troubleshooting
• Comply with legal, tax, and security obligations

4) Legal bases for processing (EEA/UK visitors)

Where GDPR/UK GDPR applies, we rely on:

• Contract: to deliver services you request (bookings, sessions, purchases)
• Consent: for newsletters, certain cookies, or optional health details you choose to share
• Legitimate interests: site security, basic analytics, service improvement
• Legal obligations: tax and accounting record-keeping

You may withdraw consent at any time.

5) Sensitive/health information

We may ask about injuries or medical considerations to keep training safe. You can choose what to share. We use this information only to tailor your program, keep it confidential, and retain it only as long as needed for coaching and safety.

HIPAA notice: We are not a healthcare provider or HIPAA-covered entity. Do not upload medical records to our site.

6) Sharing your information

We do not sell your personal information. We share it only with:

• Service providers: website host and booking platform (e.g., GoDaddy), payment processors (e.g., GoDaddy Payments/Stripe/PayPal), email service (e.g., GoDaddy Email Marketing/Mailchimp), analytics (e.g., Google Analytics), video meeting tools (if used).
• Professional advisors and lawful authorities when required by law or to protect our rights and users.
  All vendors are required to safeguard the information they process for us.

7) Data retention

We keep information only as long as necessary for the purposes above:

• Client and training notes: for the coaching relationship and a reasonable period after (e.g., up to 3 years)
• Payment/transaction records: per tax and accounting rules (commonly up to 7 years)
• Marketing contacts: until you unsubscribe or we prune inactive lists
  We then delete or de-identify data according to our practices.

8) Your choices and rights

• Access/Correction/Deletion: Email hello@chsfitnes.com to request a copy, correction, or deletion of your information (subject to legal and contractual limits).
• Marketing opt-out: Use the unsubscribe link in marketing emails or email us.
• Cookies: Adjust browser settings or use the cookie banner (if shown) to manage preferences.
• EEA/UK residents: You may also have portability and objection rights and may lodge a complaint with your local Data Protection Authority.
• California residents: We do not sell or share personal information for cross-context behavioral advertising. You can request access or deletion by emailing hello@chsfitnes.com.

9) Cookies and tracking

We use cookies and similar technologies to run our site and understand traffic. Types may include:

• Strictly necessary: security, load balancing, core features.
• Analytics: page performance and aggregated visitor insights (e.g., GA4).
• Functional/marketing (optional): if we run campaigns or embed social content.

You can control cookies via your browser. Note that disabling some cookies may affect site functionality.

10) Security

We apply reasonable administrative, technical, and physical safeguards designed to protect your information. No system is 100% secure; please use strong, unique passwords for any accounts you create and contact us if you suspect unauthorized activity.

11) Children’s privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child has provided us information, contact hello@chsfitnes.com to request deletion.

12) International transfers

If you access our site from outside the United States, your information may be processed in the U.S. and other countries with different data protection laws. Where required, we use appropriate safeguards for international transfers.

13) Third-party links

Our site may link to third-party websites (e.g., Instagram). We are not responsible for their content or privacy practices. Review their policies before providing personal information.

14) Changes to this policy

We may update this Privacy Policy from time to time. The “Last updated” date will reflect the most recent changes. Material updates will be posted on this page.

15) Contact us

Questions or requests about this policy?

Email: hello@chsfitnes.com